Scottsdale Landlord’s $4,000 Review Fines Melt Under FTC’s Surreal Spotlight

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Image & Source: 12news

Denali Real Estate’s $2,000-per-review fines in Scottsdale collided with the FTC’s Consumer Review Fairness Act, prompting a surreal reversal after a renter was charged $4,000 for publicizing black mold. Trending queries like “Can landlords ban negative reviews?” and “Are non-disparagement clauses enforceable?” now intersect with Adrian Paull’s complaint: “Companies like Denali feel they can stifle and suppress customer feedback and basically put their thumb on the scales.”

After Denali’s policy made online reviews a luxury item, the company’s own broker promised to vaporize the non-disparagement clause from every lease agreement. Searchers now ask, “What are tenant rights for online reviews?” and “Is it legal to fine renters for negative feedback?” Meanwhile, Paull received another automated $2,000 bill—a reminder that even as policies change, the ghost of black mold invoices lingers.

Denali’s lease fined Scottsdale tenant Adrian Paull precisely $2,000 for each negative review—meaning the real estate market briefly priced honest opinions at the rate of a used jet ski.

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